Shipping Information

Too hot to ship? Click for details about Free Summer Wine Storage.

See below for our policies on weather conditions and shipping.

Important Notes About Shipping

We ship via common carriers such as UPS and Fedex.
An adult, 21 year old signature is always required to receive your delivery.
Same day service is available to zipcodes in the San Francisco Bay Area Monday through Friday for orders placed before 3pm PT. Orders placed on weekends or after 3pm PT will ship next business day.
During the cooler winter months, Ground shipments are shipped Monday through Friday.
3 Day shipments are shipped Monday and Tuesday.
2 Day shipments are shipped Monday, Tuesday and Wednesday.
Overnight shipments are shipped Monday, Tuesday, Wednesday and Thursday.

Shipment or Pick-up of Wines In Storage

We require 3 business days to prepare shipment or pick-up of wines in storage. Requests for a large number of bottles or palletization of wines for freight forwarding may require additional time.

Ground, 2Day, 3Day and Overnight Shipping
We ship via common carrier (FedEx, UPS) using a variety of shipping methods. Orders shipping ground, 2-day, 3-day or overnight service typically ship the same day if it is a business day and the order was placed prior to 3pm PST. During the summer or hotter periods, we do not ship ground or 3 day packages late in the week to avoid having your wine sit in a warehouse over the weekend. If you need special shipping arrangements, please call us.

International Shipping

We routinely ship internationally to most countries including Japan, China, Taiwan, Singapore, and others. We do not ship to Canada. Please email or call us at +15106325500 for full details. See below for additional policies related to International Shipping.

US Shipping

Wine shipping rules in the United States are controlled by the state you live in. Please call us at (888-859-4637) if you have any questions about shipping.
 
In addition to home and business addresses, wine can also be shipped to third party storage facilities. A few storage facilities we can ship to:
 
Fifty-Five Degrees St Helena, California; (707) 963-5513
La Cave Wine Storage California; (650) 692-4660
Portland Wine Storage Portland, Oregon; (503) 231-1121
Subterranean Oakland, California; (510) 451-3939

Please call us at (888) 85 - WINES for more information.

Free Summer Wine Storage

During the summer, we will store wine purchased from us at no cost in our temperature controlled facility. During the checkout process you will be asked if you would like us to hold onto your wines during the summer. We will contact you in the fall to ship your wines. It's that simple!

Please note:  Our shipping insurance does not cover heat damage. Items that are placed in summer storage will not be available or accessible until shipping occurs in the fall at which time we will be coordinating shipments according to your region and acceptable weather conditions. To help make shipping costs more efficient, any orders that are designated for summer storage and are made within 21 days will be combined and consolidated into 12 pack shippers.

Ground, 2Day, 3Day and Overnight Shipping

We ship via common carrier (Fedex, UPS) using a variety of shipping methods. Orders shipping ground, 2-day, 3-day or overnight service typically ship the same day if it is a business day and the order was placed prior to 3pm PST. During the summer or hotter periods, we do not ship ground or 3 day packages late in the week to avoid having your wine sit in a warehouse over the weekend. If you need special shipping arrangements, please call us.

Same Day Shipping Or Delivery On Orders Placed By 3pm PST

Orders placed by 3pm PST Monday through Friday will ship the same day (in-stock items only).  In addition, we offer same day delivery within the San Francisco Bay Area using local couriers to deliver the wine to you quickly and efficiently. This service is offered Monday through Friday at rates very competitive with overnight shipping. For all orders placed on weekends, holidays or after 3pm, they will arrive/ship the next business day unless otherwise specified in the item detail. An adult over 21 years old must be on hand to receive the wine.

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Shipping Conditions

JJ Buckley will ship your purchase according to the shipping method you choose. We ship via common carrier and offer ground, 3 day, 2 day and overnight service. Orders generally leave next business day unless an item is sold on a pre-arrival or future or backordered bases.

JJ Buckley Fine Wines reserves the right to hold shipment of your wine during extreme weather conditions.

JJ Buckley Fine Wines cannot be responsible for damage to wine (including leakage or damaged corks) shipped to you against our express protestations in regards to weather conditions. Please be aware of the scheduled delivery information, as the date, and location of your delivery cannot be changed once it leaves our warehouse. It is your responsibility to be present when your shipment arrives.

If the weather is very hot or cold in your area, and you would like us to postpone our shipping, please advise us. Use the weather in your area as a guide, when making your choice for best shipping method. We do not advise shipping via ground during temperatures over 80°F (26°C) or under 32°F (0°C). We do not advise shipping during temperatures over 90°F (32°C). If you need your order by a specific date, please let us know and we will work with you to try to get the wine to you in time for your needs.

JJ Buckley Fine Wines cannot be responsible for wine damaged by a shipper or inappropriate storage/handling on the part of the shipper. We reserve the right to refuse sales if we deem it to be inappropriate and/or unsafe.

We cannot ship to PO, APO, or FPO box offices. Orders to Alaska or Hawaii must only be shipped 2nd Day Air. Incorrect, insufficient or change of address will incur a $10.00 surcharge. We reserve the right to charge return shipping for refused or undelivered packages. Please allow up to 2 business days for your order to be processed.

International Orders

Shipping for international orders will be quoted by email. All sales made to orders outside the United States are final upon shipment. Absolutely NO RETURNS will be accepted and NO REFUNDS will be provided once the order leaves our warehouse. Product will leave our warehouse in the condition as described prior to the sale - Customer takes all responsibility for damage or loss of wine during shipment.