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Customer TestimonialsRant or rave about us? Let us know Contact us! "That was an exceptional wine! It paired very well with our grilled rack of lamb. Thanks again Andy!" James M., May 2010. "Glad I stumbled on you and JJ Buckley. Your wine prices are lower than my favorite shops, your wines are rated and have descriptions, and purchases are delivered to my door via inexpensive overnight shipping. Low hassle - high reward." David K., March 2010. "Thanks. I'm really excited about all my purchases. Great recs!" Doug E., March 2010. "That's exactly what you do... provide extraordinary white glove service!" Byron, February 2010. "Alex- Thanks so much and I appreciate your keeping me update with all of the great finds....I have thoroughly loved almost every case I've purchased through you." Jarrod, November 2009. "Thanks so much - a real pleasure dealing with you !! I look forward to the years ahead." John C, November 2009. "Alex: Thanks so much for the follow-through! I'll keep buying from you guys! You're the best. " Graham K, November 2009. "Hi Cory - I just received the wines this morning. Holding the wines and then shipping at my request is really great service, I really appreciate it." Staffan B., September 2009. "You people are really great to work with. Thank you." Todd I, July 2009. "I really have to compliment you on your customer service. Though I've purchased a grand total of 1 bottle so far, you've treated me as though I've purchased from you for years." Eliot F., July 2009. "Thanks Andy. I always want to give you first shot before I order from any one else." Karen W., July 2009. "Dear Cory – You guys are efficient and accurate, that is the way to have a business. Your back office support got to be pretty good. " Richard C, June 2009. "THANKS! As always, JJ Buckley is un-parallelled for customer service! (You can put that on the website.)" David C., April 2009. "Really appreciate the help and good service Cory." Robert B., March 2009. "I received my shipment and I am very happy. The condition of the bottles exceeded my expectations. Looking forward to buying more wine…" Mark T., March 2009. "Many thanks! John. I did not expect you to reply so quickly. Your boss is very lucky to have someone like you working for him." Edward T., March 2009. "Thank you for the reply----you guys are great--I have referred several people to Wine Commune--thanks again! " T. Spurlock, February 2009. "Thank you! That gives me great peace of mind. Great service from JJBuckley. " T. Carpenter, February 2009. "Thanks for the excellent service. I just received the wine. I will use JJB in the future! " D. Winter, January 2009. "Cory - Thanks so much. I really appreciate your pitching in to help even though it probably falls outside your area. You are a credit to your Company." Clemente N., December 2008. "Hi Andy, Thanks for the quick shipping. The wine arrived today to my delight. I look forward to ordering again in the future. Best, Jinsoo " Jinsoo, October 2008. "Trae was an absolutely star. She was a great help yesterday evening to resolve this which had bugged me for several days. I cant praise her attitude and help enough. She epitomises what customer service is all about. I called again today and she is looking into a issue for me and I have no doubt it will be resolved in the same manner " Jeremy Q., October 2008. " Thanks for all your help. It is why I shop with you d " Diana Aviv, September 2008. "That's great, thanks! This is why I love doing business with you guys. It's refreshing to deal with organizations like JJB/WC that know what customer satisfaction is all about. You guys are the best! " Richard, September 2008. " I really appreciate your attention to my order. Thanks very much " S. Blivice, September 2008. "Thanks for the message. You guys have been great to work with and I have shifted virtually all of my wine purchasing to you. Know that I really appreciate your efforts and support on my behalf. " Rich P., September 2008. "Thank you for your message. [This] is a great place, thank you for the heads up." Ross S., August 2008. "Thank you for responding so quickly! I appreciate your help. " R. Nichols, August 2008. "Thank you for answering all my emails. You're the best, have a great weekend!" Payton, August 2008. "Thank you very much for the expeditious handling of these matters." M. Laudes, July 2008. "Cheers to you too! You have restored my confidence. Thank you. " S. Koo, July 2008. "I appreciate your understanding and professionalism.I look forward to doing business with JJ Buckley in the future. " J. Saunders, July 2008. "Thank you for getting it resolved. I look forward to many more orders in the future. " B. Cohen, July 2008. "Also, I want to congratulate you and your coworkers on very good web site and wine ion. " A. Apro, July 2008. "Also, I want to congratulate You and Your coworkers on very good web site and wine ion. " A. Apro, July 2008. "Alex, being that I have worked in the service industry for 30 years I really recognize and appreciate good service. Nice job. You are the man! Looks like some terrific wines." Toby Brookes, July 2008. "If JJ Buckley were a wine it would be a 100 pointer." Andy W., July 2008. "As always, thanks Andy! I'll let you know if I see anything else interesting!" Dianna D., July 2008. "I don't know if you guys need testimonials, but my service has been exemplary on every single transaction, and everyone I have dealt with has been easy to work with and gone the extra mile to help me with my orders. I've even been approached by one of your Representatives to further assist me finding any wines that I might not see on the site. If JJ Buckley was a wine, it would be 100 Points! " A.Williams, June 2008. "Thank you! Very much appreciated." D. Guthans, June 2008. "Alex responded super fast and totally made everything happen for me. Thanks so much! You guys rule." Jody H., June 2008. "Great, thank you very much. Best, B. Weisbuch " B. Weisbuch, June 2008. "Thanks for acting so quickly and providing the response. I appreciate the timeliness in your response and action. " P. Rodriquez, June 2008. "Thanks Andy. I appreciate your efforts on my behalf." Gary, June 2008. "Thanks - you guys are the best." T. Steuber, May 2008. "Thanks for your courteous response." I. Fitzsimmons, May 2008. "Thanks again for your help." S. Benegal, May 2008. "Once again thanks for all your help! " Felipe Carrizosa, May 2008. "FABULOUS! Can't wait (for the order to arrive)...thank you so much..." J Chapman, May 2008. "Awesome customer service, thanks Daria! " Allan Correa , May 2008. "Thank you so much for all your efforts, I received the wine and am looking forward to having some!" Tara McQuillen, April 2008. "Thanks for all your help lately!!! " John Sorboro, April 2008. "Hi, Just a quick note to let you know my wines have arrived safe and sound. Thanks for the great service. " Chris Smith, April 2008. "Dear Andy, Thank you for your assistance; it was nice chatting with you, and look forward to tasting these wines. " Ourania Andrisani, April 2008. "THANK YOU! With such prompt, courteous and considerate service, you continue to build my confidence in WineCommune's community and my perception of your organization. JJ Buckley and its associates are Top Shelf! " Dean A., April 2008. "It's truly refreshing to have someone view a situation from the customer's eyes and do what's right. It keeps me motivated to do even more business with WC/JJB. " R. Pinnola, April 2008. " I really appreciate your responsiveness and quick resolution. Keeps me coming back for more. Thank you! Regards, " Rich P., April 2008. "Thanks so much, I am so glad I found you guys. You have one of the best selections, best PERFORMING web site, and your values are fantastic. I hope to do business with you guys over and over and over in the years to come." Tim A., April 2008. ""Thanks for being the great company you are"." Eugene Siudzinski Jr., April 2008. "Andy, thank you for all your help. I'm impressed with you knowledge. I'll be sure and contact you for my future orders. " Lee Stitzenberger, April 2008. "Thank you I really appreciate working with you! Let your boss know you are awesome. " Frances Cole, April 2008. "Thanks! The wine arrived flawlessly! I will order from your store again!" Joye Hehn, March 2008. "Shipment arrived this morning. Everything's in good condition. Thank you! I'll be back for more. " M. Peterka, March 2008. "Great, thanks again for your help! " J Vetter, March 2008. "Thanks, that was the most effective online chat I've ever done!" Hal, March 2008. "You guys are great as always!" Corwin J., March 2008. "Thanks. You guys do a great job." D. Kizer , March 2008. "Thanks for your help. You guys are the best!!!" J. Nitto , March 2008. "Thanks for your fast response." G. Sardiello, February 2008. "Great! Appreciate your help and great values! Thanks!! Jipil " Jipil, February 2008. "Andy: I appreciate your good intentions. Thanks, Bob " Bob Larson, February 2008. "Thanks Andy – you’re a pleasure to work with." T V, February 2008. "Thank you for taking great care of the missing wines for me. All have arrived and I appreciate the service. I left positive feedback and insisted you need a raise. " David Nast, February 2008. "Terrific. Thanks for your help. JJ is great. The $1 auctions have let me sample wines someone like me would never have tried." Art , February 2008. "Thanks very much for your fast response!" D. Viada, February 2008. "Your fine customer service will lead me to purchase from you in the future." John Gammon, January 2008. "Hi Andy, Just wanted to say thank you. Wine was received this morning and has been presented and I can tell you it was a "BIG HIT." Thank you again and have a wonderful weekend. " Josephine Scinto, January 2008. "Thanks so much for your great customer service, and the wonderful wine selection that you offer! I view your site on a daily basis, and LOVE the email specials!! " S. Veeman, January 2008. "Thanks again you guys are the best" T. Breckley, January 2008. "It's great doing business with responsible people!!" E. Matamoros, January 2008. "Thank you very much for your timely and positive response. I greatly enjoy doing business with JJ Buckley." Bobby Matthews, January 2008. "Thanks again for the wonderful customer service. You have truly built my confidence in your company's quality of service. " Jessica Bolger, January 2008. "As usual, thanks for all of your help in getting any problems that I encounter (and they're rare) resolved." John Lowery, January 2008. "With the exception of a couple of very minor problems that were corrected by you right away, everything was in perfect order. So this is just to thank you for your very good service, especially considering the massive volume of wine you had to handle in the past few weeks." Fernando Losada, January 2008. "Hey Andy, I wanted to let you know that I had a great experience with the 1990 Le Bon Pasteur that you recommended. I was really impressed! I’d love for you to recommend more Bordeaux between 100-200 dollars, especially from the 1990 vintage. Thanks again and Happy Holidays!" ~Nick Aguilar, December 2007. "Thanks for all your help." A. Frishman, December 2007. "I have to tell you that JJ Buckley [has] -outstanding- customer support. I honestly can't think of any company I've dealt with, either online or brick-and-mortar, that does it better." P. Donham, December 2007. "I have just made three more purchases tonight. I do love [JJ Buckley]!!!! " Hart Hillman, December 2007. "Thanks for following through with the order. I appreciate it. You guys are the best " S. Haney, December 2007. "Thank you for the fast response, It is alway a pleasure to do business with your company. " T.Bosso, December 2007. "Thanks. You guys are great!!" E. Ortiz, December 2007. "Buying wines in June and then having them shipped in December is like Christmas every time the UPS truck shows up. Thanks for all your help. I only buy used wines from you guys, and out of 1,300 bottles, not one problem. Thanks again. " Bob Wystrach, December 2007. "Thanks a million, terrific experience…high level of service and great prices!!! Have a good weekend, talk soon." Jack Stapleton, December 2007. "Thank you and I look forward to ordering more fine wines from you in the future." John P. Stevens, December 2007. "Thank you for your quick response. I will call to arrange a pickup soon. Happy Holidays! " Richard Bartolotta, December 2007. "Andy You are the best!!! Thanks so much. I cant tell you how much I appreciate it! " Diana A., December 2007. "I enjoy purchasing from you guys and will continue to do so. Thanks. " D, Garcia, December 2007. "Many thanks for that. You guys are great! Happy holidays!" Michael Kwok, November 2007. "You guys are awesome. I've been working with you for over two years now, and I have nothing but good things to say about your service." Perry Donham, November 2007. "Thank you for the excellent customer service!" Ernie Ortiz, November 2007. "Thank you very much for your response to my inquiry. It is a pleasure doing business with [JJ Buckley]." Dave Shaw, November 2007. "Thanks Andy, you make 'working' together a pleasure. Alan" Alan Frishman, November 2007. "Thank you so much. I appreciate the service and certainly will order my wine gifts from you again." Ellen Garry, November 2007. "I have always been satisfied with the service and when things do go wrong you have always made it right." Doug Hawthorne, November 2007. "Sounds like the best customer service ever. Thank you indeed." Dario Barbone, November 2007. "Hello Andy: Thank you for making the process run so smoothly. We look forward to doing business with you and your company. Please contact me next week and I will place another order. Have a great weekend! Thanks again, Gina " Gina Farrugia, October 2007. "You are the best! I really enjoy working with you guys, and I tell everyone in the wine community here about your great deals and service. All the best!" Matt S., October 2007. "I told one of my closest friend and wine lover like me about your services, I told her that you will climb any mountain to get her the wines she can't seem to find at terrific prices! Please take care of her as you take care of me!" Dianna DiFebbo, October 2007. "Thank you for sending the confirmation so quickly. You were such an amazing help to me, that I would certainly like to place all future orders through you. Thanks again for your expertise and your kindness. " Jan Cox, October 2007. "Thank you for all you have done to make this transaction smooth and efficient." Amy Riemer, October 2007. "Thanks for the very fast reply. This is exactly why I love buying from you guys!" Christian Schultz, October 2007. "Thanks Jim! I've never seen a website so responsive and helpful!" Eric Podell, October 2007. "As a note of appreciation, I would like to extend my sincere thanks to everyone [...] for their help through the years and you that you have a fantastic auction site. I hope to continue to do business with you as long as God is willing to keep me around. " Keith Gaylord, October 2007. "Thanks for the advice and help. I’ll use you guys going forward for my online purchases. Love the online chat mode." Robert Bernhard III, October 2007. "Andrew, Excellent customer service! I appreciate the email. I am looking forward to my mystery case. " Erica Feldkamp, October 2007. "Hi Andrew, Thanks for your email. I would certainly be interested in the email list that you mentioned. I have enjoyed all of the Kilikanoon’s that I”ve ordered from JJ Buckley, from the Killerman’s Run up to the Medley and the Oracle. Best Regards, Andy " Andrew Cohen, October 2007. "Thanks as always. You guys are great. " Paul Markovitz, September 2007. "Thanks for going beyond the call of duty. " Steve Woodward, September 2007. "I just wanted to tell you that you guys ROCK!!! This is an awesome business model and I hope you’re seeing the rewards. Keep it coming!!!" Jay Richardson, September 2007. "You are the best! " Ross Sheridan, September 2007. "Thank you Erika. As always your service is the best. " Doug Hawthorne, September 2007. "By the way, thanks for such great service. I've been truly impressed by the quality of not only the site and the wines, but also of the personal service that I've received the few times that there have been problems. I really appreciate it. " Perry Donham, September 2007. "Hi Andrew- Many thanks for such a thoughtful and incredibly helpful email -- it's a rarity these days to receive such outstanding customer service, and your attention to detail is thoroughly appreciated! " Ryan Connolloy, September 2007. "Thank you so much for your assistance in helping me with the wine. I am not a drinker, and I don't know of too many friends who could have appreciated such fine selections. Your company is definitely a rare find, as are the people working there. " Jeff Patter, September 2007. "Thank you very much for your prompt assistance. It was very helpful." Keith Morris, September 2007. "Thank You very much for being so accommodating and so fast in fixing my problem with my max bid amount!!!! Awesome service as usual." Mark O'Connor, August 2007. "That's fine. I guess that's one of the drawbacks of being so efficient. You guys are great. Keep up the fine work. I've always been happy doing business with you" James Bienvenue, August 2007. "Hello Andy, your courtesy and professional help are highly appreciated. Thank you, " Alfonso Irribarren, August 2007. "Aloha Andy, Thank you for the invite. I would like to hear about anything you have. I've been very pleased with your services so far and always look for your lots on WineCommune. " Patrick Okubo CS, CSW, August 2007. "Thank you for your e-mail. I would certainly like to use you as a reliable contact. Your company is seriously into customer service. Thank you for that! " Richard Sather, August 2007. "We just received my first shipment of wine from JJ Buckley. It was the Root 1 Cab. Just to let you know, we are very pleased with the wine and are looking forward to our Mystery Case which is on order." Keith Torp, August 2007. "I do appreciate your effort." Dina Fawzy, August 2007. "And by the way, I'm crazy about your site and the great purchases I've made there. I've enjoyed many nice bottles of wine that I know I wouldn't have tried otherwise. Thanks again. " Mike Mannis, August 2007. "Thanks for clearing that up--great customer support as usual! " Matt Mingione, August 2007. "Just wanted to take the time to thank you. I really appreciate it, and look forward to buying wine in the future. " Summer Williamson, August 2007. "That is very kind of you to even think of-you rock! " Diane Fisher, August 2007. "Thanks so very much for your help." Lauren Gilker, August 2007. "Thank you for a very timely transaction." Ron Brinkley, August 2007. "Your decision to help me says a lot about JJ Buckley, and you. Thank you :)" Gary Buchanan, August 2007. "Thank you for your swift and detailed response. I actually got lucky and sold for far more than my reserve! Many thanks to your professional and well-run action site! " Lisa Desler, August 2007. "Thanks so much for the heads up. That's service!" Bobby Goldstein, August 2007. "Thanks for all of your efforts, your response to my e-mails makes me feel comfortable doing busy with JJ Buckley and I will certainly let my sons know the same. Again thanks for all of your help. " Dennis Rosenfeld, August 2007. "Thanks a million for being so helpful and accommodating. " Ali G Nuernberg, August 2007. "Thanks again for all you help. I think this is my 4th or 5th order since finding your site a short while back, and I've recommended it to several friends due to your excellent service. " Frank Smith, August 2007. "Appreciate the good service." Rich Lownes, July 2007. "Perfect, just what I needed to know. Thanks for the quick response! " Lorenzo Wilson, July 2007. "Jim, Thanks! You made my weekend. I hope you have a good one. Cheers, " Sam Tannahill, July 2007. "As always, I appreciate all you do... " Jeffrey Smith, July 2007. "Thank you very much Jim. always a pleasure to hear from you. " Wei Lai, July 2007. "Thank you for all of your assistance. You guys are always a pleasure to do business with." Tom Bosso, July 2007. "Thanks so much for your help! This will be a great gift with a great personal touch." Karen Ruff, July 2007. "Let me start by saying thank you. Thank you for your quick and informative responses. I love the service your website provides the wine world. Dealing with you has been so much easier." M.Mills, July 2007. "Thank you for your reply and keep up the good work. I love the [web] site. " Marilyn Matheny, July 2007. "Thank you very much--I really appreciate your attention to this order!" Ken Hastedt, July 2007. "Thanks for your help. You were great." Alan Cordover, July 2007. "Jim, excellent service thanks so much for your help..will tell all " Michael Schussler, July 2007. "Thank you -- got it, drank it and want to order more!! I'll be in touch! " Christine Burt, July 2007. "Great! Thank you for taking care of that for me. Excellent customer service as always. " David Schumacher, July 2007. "Thanks I love the service." Alan Cordover, July 2007. "That is the first time I have had a company stand up and say we made a mistake, but we are going to make it right. I'll will continue to buy wine from your company, and continue to let everyone I know who loves wine about the way you all handle your business. Look forward for years to come. " W. Riordan, June 2007. "Your customer service is superb and you have a nice selections of quality wines." Robert Yang, June 2007. "Thank you for your flexibility and great customer service!" Joy Griffin, June 2007. "Thanks for your help & continued good service. " Don Hart, June 2007. "Wow! Thank you so much for your help! I will definitely go through you guys again." Cali Lee, June 2007. "I truly appreciate your great service. " Gina Lieb , June 2007. "Thank you for the shipment of the wine glasses and your excellent customer service. " Dr. Gus Carvalho, June 2007. "We cannot tell you how much we appreciate not only your quick reply, but also your continued outstanding service. It is your service that keeps us coming back as repeat buyers." Roy & Karen Hattenback, June 2007. "I received everything, once again thanks for all the help!" Matthew Zimmer, June 2007. "Donn, thanks so much for dealing with this. Great customer service - I really appreciate it." David Weil, June 2007. "Thanks for your great customer service!" Rodger Moore, June 2007. "I've found your service to be excellent in all respects, and it's the end result, I'm sure, that's your primary concern. So keep up the great job, and thanks again." Mark O'Connor, June 2007. "Thank you so much for your help!! I am so impressed with your excellent customer service, and I am so happy to now be a customer of Wine Commune. " Amanda Piantedosi, June 2007. "Thanks, Donn - I always get great customer service from you guys and I appreciate it very much!" Doug Taylor, June 2007. "Thanks for all your hard work and great service." Doug Hawthorne, June 2007. "Thanks Donn. Great communication and customer service as always!" Glenn Fox, June 2007. "Thanks as always for the great response and service...!!" Howard Lucas, June 2007. "Another great customer service moment. Thanks and have a great Holiday" Jeannette Katz, June 2007. "Many thanks for your always great service." Alain Wampouille, June 2007. "Thank you for the great customer service." Leonard Fetzer, June 2007. "Great customer service. You guys are great." Matthew Zimmer, June 2007. "Now that's a great way to diffuse a situation ..... thank you Jim for the great customer service! " Michael H Weiss , June 2007. "Thanks for the great customer service!" David Robbins, June 2007. "Thanks again. Great service. We will definitely use you again." Judith Nachshin, June 2007. "Thank you very much for all of your help in this matter. I really appreciate it, you guys (which in my case essentially means you) have provided excellent service, and I won't hesitate to recommend you." Matthew Nickerson, June 2007. "Thanks very much, Jim & A. G. I appreciate both of your efforts. " Michael Weintz, June 2007. "Just a little note to say thanks for everything, you have been a great help. I'm sure most of the time people call and complain, but you should also hear when you help people out. " Sholom Stitz , June 2007. "You're the best." Richard Habeeb, June 2007. "As usual your responsiveness is world class! Thanks in advance for providing the tracking information on my order. I appreciate the great service. All the best!" M. Shankweiler, June 2007. "Jim - just to let you know I received my shipments today and everything worked out fine. Thanks for your help." John Monette, June 2007. "Thank you for the prompt reply, its much appreciated and am delighted everything worked out so easily." Martin Weiner, June 2007. "...thank you so much for expediting my order and pulling it together so quickly. I appreciate your thoroughness and communication. I'm sure I'll be making several more purchases down the road." John Abbott, June 2007. "I just wanted to say Thank You!!! It was a definite long shot to think I could get this bottle of Kosta Browne wine, and to have ordered it late Wednesday night, and then received it Friday morning - AWESOME!!!! Thank you so much! This is my first experience with you, but definitely not my last. " Julie Beltramo, June 2007. "Awesome! This is perfect. I have a friend that has over 5000 bottles in his collection. He is interested in selling some of his stock. I have told him that your organization is First Class all the way. " John Rose, June 2007. "By the way, Erika was absolutely wonderful on the phone-excellent customer service." Dino Balas, June 2007. "I wanted to also thank you for the lovely bottle of wine. It was a very kind thing to do,but i guess thats why I'm a convert from Winebid. Service, selection and no 17% comission. Keep it up. You guys are truly a breathe of fresh air in the wine world." Rick Dayan, June 2007. "I wanted to thank you for your prompt attention to the deal with the bottle of Saxum...you guys are truly a customer oriented bunch, and it shows. You and all of your cohorts should be commended." Rick, June 2007. "Thanks again for your prompt response. You have wonderful customer service!!! Onwards and Upwards! " Howard Chow, June 2007. "First off let me say that I have really enjoyed dealing with your company and I also feel that I have found a very exceptional buying experience for quality and value. The reason being is because of the Customer Service relationship I have experienced with your company. " Greg Lushbaugh, June 2007. "You are wonderful. I also love to buy when [JJ Buckley] is the seller." Greg Kubicek, June 2007. "You are awesome!! Thanks for such great customer service!" Dino Balas, June 2007. "Thanks for shipping the 6 bottles of Ladera wines. The transaction with your firm was flawless. Thank you and I look forward to purchasing wines from you again in the near future! " Tony Versaci, June 2007. |
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