Comments or praise? Feedback is key to how we do business.
Customer feedback is a key aspect to how we do business. If you’d like to share your thoughts, we’d love to hear them. Anything is appreciated—from your experience as a customer to your impressions of wines you’ve purchased. Please contact us and let us know.
Contact us and share your impressions.
"I understand your daily task is to sell wine but I really appreciate the opportunity to get in ahead of the crowd. Too often, on something special like this I havelost out because I was swimming in a crowded pool of Preferred Customers."
"Here's one from a seller, not a buyer. Deciding that I have so much good wine that to drink it all before I get too old - or it gets too old - am selling off a lot. Sold about 50 bottles of great Italian classics including Sassicaia, Solaia, and Ornellias as well as high 90s rated Brunellos. Contact and the whole follow up by Chris Nielsen at JJBuckley who is their buyer was flawless. Fair price, excellent means of getting it to them, and the check came within the time promised. You can trust these guys."
"Great merchant! They get it right."
"I've been using JJ Buckley to source difficult to find wines and great prices for about 4 years. They are always helpful and deliver on their promises."
"I trust their recommendations. Very good wines at a good price."
"Great selection, easy guidance, easy to use website, hands down the best way to get quality wine at a decent price."
"Thank you very much. Excellent customer service! I appreciate it. More orders to come for certain."
"Glad I stumbled on you and JJ Buckley. Your wine prices are lower than my favorite shops, your wines are rated and have descriptions, and purchases are delivered to my door via inexpensive overnight shipping. Low hassle - high reward."
"Thanks so much - a real pleasure dealing with you !! I look forward to the years ahead."
Alex: Thanks so much for the follow-through! I'll keep buying from you guys! You're the best.
Hi Cory - I just received the wines this morning. Holding the wines and then shipping at my request is really great service, I really appreciate it.
I really have to compliment you on your customer service. Though I've purchased a grand total of 1 bottle so far, you've treated me as though I've purchased from you for years.
THANKS! As always, JJ Buckley is un-paralleled for customer service! (You can put that on the website.)
Really appreciate the help and good service Cory.
I received my shipment and I am very happy. The condition of the bottles exceeded my expectations. Looking forward to buying more wine...
Trae was an absolutely star. She was a great help yesterday evening to resolve this which had bugged me for several days. I can’t praise her attitude and help enough. She epitomizes what customer service is all about. I called again today and she is looking into an issue for me and I have no doubt it will be resolved in the same manner.
Thanks for all your help. It is why I shop with you
That's great, thanks! This is why I love doing business with you guys. It's refreshing to deal with organizations like JJB/WC that know what customer satisfaction is all about. You guys are the best!
You are the best! I really enjoy working with you guys, and I tell everyone in the wine community here about your great deals and service. All the best!
I told one of my closest friends and wine lover like me about your services, I told her that you will climb any mountain to get her the wines she can't seem to find at terrific prices! Please take care of her as you take care of me!
Thanks for the very fast reply. This is exactly why I love buying from you guys!
Thanks for shipping the 6 bottles of Ladera wines. The transaction with your firm was flawless. Thank you and I look forward to purchasing wines from you again in the near future!
"Amazing selection at an even more amazing price!!"
"Thank you so much...I am curious if there is anyone else who provides the service of putting together an order like this - i.e. going out and finding merchants who have the vintages I want, negotiates price, and purchases? Thanks."
"Always good prices and dependable delivery. Knowledgeable wine people, too."
"I particularly liked that when I had a question, I was able to call the store and someone was very helpful, offering to stay on the phone as I completed the order."
"Found your site much easier to navigate than most other merchants IN ANY CATEGORY."