Contact Us

Quick Help Links

For help with any other issue not covered above, please contact your Fine Wine Specialist or email Customer Service. We will get in touch with you within 1 business day.


Need a personalized wine recommendation or assistance building your wine collection? Our knowledgeable team of Wine Specialists is here to help!

Call us:

For international assistance or if you are calling from outside the US:
+1 510-632-5300

Hours of Operation

Main Office: Weekdays 9am to 5pm PT.
Customer Pick-Up: Weekdays by appt., 9am to 5:30pm PT (hours as of Mon. 11/2/20)

Closed weekends and observed holidays:

  • Martin Luther King Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day
  • New Year's Day

After Hours
Request a wine consultation and a Wine Specialist will get in touch with you within 1 business day.
For all other inquiries after hours, use the Quick Help Links above, email Customer Service.


Customer Pick-Up
7307 Edgewater Drive
Suite F (take the driveway between 7303 and 7305)
Oakland, CA 94621
Curbside hours: Weekdays by appt. 9:00am to 5:30pm

NOTICE: Curbside customer pick-up is available on weekdays by appointment. Please schedule with your Fine Wine Specialist or select as "Customer Pick-Up" during checkout. Need help? Email Customer Service. We're happy to assist!

Main Office
7307 Edgewater Drive
Suite J
Oakland, CA 94621