Quick Help Links
For help with any other issue not covered above, please contact your Fine Wine Specialist or email Customer Service. We will get in touch with you within 1 business day.
Assistance
Need a personalized wine recommendation or assistance building your wine collection? Our knowledgeable team of Wine Specialists is here to help!
Call us:
888-859-4637
For international assistance or if you are calling from outside the US:
+1 510-632-5300
Hours of Operation
Main Office: Weekdays 9am to 5pm PT
Customer Pick-Up: Weekdays by request, 9am to 5:30pm PT
Closed weekends and observed holidays:
- Martin Luther King Jr. Day
- Presidents Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- New Year's Day
After Hours
Request a wine consultation and a Wine Specialist will get in touch with you within 1 business day.
For all other inquiries after hours, use the Quick Help Links above or email Customer Service.
Location
Customer Pick-Up
7307 Edgewater Drive
Suite F (take the driveway between 7303 and 7305)
Oakland, CA 94621
Customer pick-up hours: Weekdays by request 9:00am to 5:30pm
NOTICE: Curbside customer pick-up is available on weekdays by request. Schedule a pick-up with your Fine Wine Specialist or select "Customer Pick-Up" as your ship method during checkout.
Before coming over, make sure you have received an email from us stating your order is ready for curbside pick-up. We are not able to accommodate drop-ins or unscheduled pick-ups.
Need help? Email Customer Service. We're happy to assist!
Main Office
7307 Edgewater Drive
Suite J
Oakland, CA 94621
