Customer service

Contact Us

Quick Help Links

For help with any other issue not covered above, please contact your personal Fine Wine Specialist or email Customer Service. We will get in touch with you within 1 business day.


Need a personalized wine recommendation or assistance building your wine collection? Our knowledgeable team of Wine Specialists is here to help!

Call us:
888-859-4637

For international orders or if you are calling from outside the US:
+1 510-632-5300

Hours of operation:
Monday to Friday 9 a.m. to 5 p.m. PT
Closed weekends and observed holidays

After hours
Request a wine consultation and a Wine Specialist will get in touch with you within 1 business day.
For all other inquiries after hours, use the Quick Help Links above, email Customer Service.


Location

Customer Pick-Up
7307 Edgewater Drive
Suite F (behind our main office)
Oakland, CA 94621
Customer pick up hours: Monday to Friday, 9 a.m. to 5:30 p.m.

Main Office
7305 Edgewater Drive
Suite D
Oakland, CA 94621
Office hours: Monday to Friday, 9 a.m. to 5 p.m.