Quick Help Links
For help with any other issue not covered above, please contact your Fine Wine Specialist or email Customer Service. We will get in touch with you within 1 business day.
Assistance
Need a personalized wine recommendation or assistance building your wine collection? Our knowledgeable team of Wine Specialists is here to help!
Call us:
888-859-4637
For international assistance or if you are calling from outside the US:
+1 510-632-5300
Hours of Operation
Main Office: Weekdays 9am to 5pm PT.
Customer Pick-Up: Weekdays by appt., 9am to 5:30pm PT (hours as of Mon. 11/2/20)
Closed weekends and observed holidays:
- Martin Luther King Jr. Day
- Presidents Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- New Year's Day
After Hours
Request a wine consultation and a Wine Specialist will get in touch with you within 1 business day.
For all other inquiries after hours, use the Quick Help Links above, email Customer Service.
Location
Customer Pick-Up
7307 Edgewater Drive
Suite F (take the driveway between 7303 and 7305)
Oakland, CA 94621
Curbside hours: Weekdays by appt. 9:00am to 5:30pm
NOTICE: Curbside customer pick-up is available on weekdays by appointment. Please schedule with your Fine Wine Specialist or select as "Customer Pick-Up" during checkout. Need help? Email Customer Service. We're happy to assist!
Main Office
7307 Edgewater Drive
Suite J
Oakland, CA 94621
