Customer service

Wine storage

Already have a storage account? Go to My Account to view your wines.

Wines purchased from JJ Buckley get six (6) months free storage! See Pricing for details.

Overview

JJ Buckley offers full service wine storage at our temperature controlled facilities at prices below other full service facilities and competitive to self storage. Your wine is stored safely in our temperature controlled, secure facility. You can view your wines in storage online directly on jjbuckley.com. Need a wine? We can ship it to you or you can pick it up.

Our Facility

JJ Buckley has temperature controlled facilities in Oakland, California (33,000 sq ft), Medley, Florida (7,000 sq ft), and Houston, Texas (7,000 sq ft).

Online Access & Reports

Through the My Account section of our website, you have full access to your wine inventory. View your current stock, arrange shipments, view your account history and download reports - it is all possible 24/7 from any Internet connected computer.

Pricing

Any wine purchased from JJ Buckley may be stored with us for six (6) months at no charge. After the six month period, you will be billed according to our regular storage rates per the below.

You are billed $0.16 per month for each 750ml bottle or equivalent. Bottles greater than 750ml are charged at their 750ml equivalents. For example, a 3L is equal to 4 x 750ml, so the monthly charge is 64 cents. Bottles smaller than 750ml are charged at 16 cents each. You are billed based on your average daily volume for that month.

Insurance

By default, wines stored in our facilities are not insured.

We recommend you purchase your own insurance to protect your wines directly with an independant firm, such as Fireman's Fund or Chubbs - both of which provide high quality wine collection insurance.

Adding and Removing Wine

Anytime you purchase wine from JJ Buckley, you can have it added to your storage account - just select "STORAGE" from the shipping options when you checkout. Wines purchased from JJ Buckley get the first 6 months of storage free!

To take a wine out of storage, simply login to your account or call us to arrange shipment of any of your wines. We can ship your wine directly to you or make it available for you to pick up during business hours. Please allow 3 business days for us to prepare your wines from storage to ship or pick up.

Questions? Contact Us!

Please contact us here or call us directly at 1.888.859.4637.