Privacy policy

Information Collection & Use

JJ Buckley respects each individual user's right to privacy while visiting www.jjbuckley.com. JJ Buckley does not collect personal identifying information unless such information is specifically and knowingly provided from users during contests, surveys, sweepstakes, site registration, or use of public areas. From time to time, we share aggregated site traffic information with our partners and advertisers. As part of our affiliate program, we track individual user movement that is not personally identifiable. We do this to track the effectiveness of our affiliate program. This data is not linked to any personally identifiable information.

Registration

In order to use this Web site, you must first complete the registration form and/or create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

You have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

JJ Buckley Fine Wines LLC is the sole owner of the information collected on jjbuckley.com. JJ Buckley Fine Wines collects personally identifiable information from our users at several different points on our Web site.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications from Site

We may contact you by email, phone and regular mail with s on your orders, offers, promotions and other information about our service.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter and other correspondence.

We use may use a third party service provider to conduct these surveys or contests; we will use commercially reasonable efforts to ensure that company is will be prohibited from using our users’ personally identifiable information for any other purpose, but will not be held responsible if they do so.

Agents

We may use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. You may provide these companies with your name and email address, credit card number, expiration date, shipping address and billing address. . These companies do not retain, share, store or use personally identifiable information for any other purposes. We will use commercially reasonable efforts to ensure that company is will be prohibited from using our users’ personally identifiable information for any other purpose, but will not be held responsible if they do so.

Service Providers

We use other third parties to provide certain services such as hosting and programming on our site. We may provide these parties with your name and email address.

We will use commercially reasonable efforts to ensure that company is will be prohibited from using our users’ personally identifiable information for any other purpose, but will not be held responsible if they do so.

Third Party Offers or Mailing Lists

Users will occasionally receive information on products, services, special deals, and newsletters (ours or a third party's) if those users have opted to receive such communication. Out of respect for the privacy of our users, we only send these types of communications if the user "opts-in". (Please see the Choice: Opt-In and Opt-Out section.) Users of our site are always notified when their information is being collected by any outside parties (e.g., if we implement Third Party Mailing Lists). We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party. Third party vendors, including Google, show you ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. JJ Buckley is not responsible for any actions or policies of such outside parties.

Testimonials and Reviews

We post testimonials and reviews on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting these testimonials and reviews. To request removal of your personal information, contact us at info@jjbuckley.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Public Forums

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum contact us at info@jjbuckley.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Choice: Opt-In and Opt-Out

Our users are given the opportunity to "opt-in" to having their information used for purposes not directly related to our site at the point where we ask for information. JJ Buckley does not supply identifying information to other companies, or use such information for its own purposes including but not limited to email newsletters, unless the user "opts-in" for such purposes by specifically allowing usage. (Identifying information must necessarily be used when notifying a user of requested information, such as email used for the alerts function, and notification of a winning entry in a contest or sweepstakes.)

Once subscribed, users who no longer wish to receive our newsletter and promotional communications may opt-out of (i.e., discontinue receiving) these communications by contacting us at info@jjbuckley.com. We also offer opt-out mechanisms in the text of each email we send, and the user may contact us at the street address at the top of this page to opt-out.

For users who no longer wish to receive our partners' newsletters and promotional communications,they may contact those companies directly. Please understand that once you have chosen to receive these third party mailing lists the use of your information will be governed by such parties' privacy practices.

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, or /deactivate users' personally identifiable information. This can usually be done by making the changes within the "My Account" section of the site or contacting us at info@jjbuckley.com.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law if we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order, or a legal process served on our Web site. On rare occasions, it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Generally, users may not opt-out of these communications, although they can deactivate their account. However, these communications are not promotional in nature.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. JJ Buckley is not responsible for any breach of security or inadvertent disclosure of personal information.

If you have any questions about security on our Web site, you can send email us at info@jjbuckley.com.

Cookies

Non-personal information and data may be automatically collected through the standard operation of JJ Buckley Internet servers (i.e. log file information like IP address) or through the use of "cookies." Cookies are small text files that our site places on your computer's hard drive to recognize repeat users and facilitate the user's use of the site. Also, our cookies allow a site to track usage behavior and compile aggregate data for content improvement, targeted advertising, and marketing and promotional purposes. We do link the information we store in cookies to any personally identifiable information you submit while on our site.

Some of our business partners use cookies on our site (for example, advertisers). Users should be aware that JJ Buckley cannot control the use of cookies or the resulting information by advertisers or other third parties. Most browsers allow a user to deny cookies; however, users should note that cookies may be required to provide certain web site features. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.

Some of our third party partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

ATTENTION KIDS

No information should be submitted to JJ Buckley by children under 21 years of age. JJ Buckley does not monitor the age of its user audience or collect personally identifiable information from anyone under the age of 21.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

TRUSTe Web Privacy Seal Program

JJ Buckley Fine Wines has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers the Web site www.jjbuckley.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions.

If you have questions or concerns regarding this statement, you should first contact customer support at info@jjbuckley.com or 888-85-WINES. If you are not satisfied with our response you can contact TRUSTe here.

JJ Buckley Fines Wines
7305 Edgewater Drive
Suite D
Oakland, CA 94621
(888) 85-WINES
info@jjbuckley.com

Last d: June 28, 2011